FAQS
How To Book An Event ?
First you need to choose the theme and number of teepees to your form, don’t forget to include the add ons. Before submitting the request include the date of the event, address and any other important information you may want us to know. Then submit the form.
We will then put together a quote for you. Once you receive and agreed on your quote you have 48 hours to make your deposit and sign your contract.
We recommend booking with weeks in advance to ensure availability.
How Do I know My Party Is Booked ?
After signing the contract, a 50% deposit is required to secure the date. Final payment, should be made one week from the date of the event.
Are They Any Additional Fees ?
100 $ Security deposit (will be refunded the Monday after your event if the inventory is returned free from any damage).
Delivery Fees are included within a 20 mile radius of HOPEWELL JUNCTION using google maps. When available, travel outside of the 20 mile radius will incur an additional fee of $4/mile after initial 20 miles
Additional Set Up Fee include: stairs, walking distances further than 100 feet, if there is not building lobby cars, etc.
Same day Pick Up Rush Fee (for events booked less than 5 days in advance).
What Are The Recommended Age ?
We recommend sleepovers for ages 4 and up. Babies and children under 2 should not be near or in the tent area for safety purposes.
Will You Help Move The Furniture ?
The area must be clear of furniture by the time of the set up. All furniture must be moved beforehand.
How The Items Cleaned ?
At Stunning Events we are aware of the challenges of our time and all of our fabrics are professionally washed after each party. All the surfaces are disinfected and washed
When Are You Coming To Set up And Pick up ?
You will receive a confirmation email one week prior to your event with a 1 hour delivery and pick up .
Deliveries will begin at 9:00 am and go throughout the day. All sleepover packages will be set up by 3:00pm. Set ups can take 1-2 hours depending on size and add ons.
Pickups will begin at 10:00 am the next day and go throughout the day. Pickups take approximately 30 mi n-1 hour.
If you have a preferred set up and pick up time, please let us know when booking.
How Many Days In Advance Can i Cancel My Party?
Cancellations made ten (10) days prior to the party will receive a full refund of deposit paid.
● Cancellations made less than ten (10) days prior to the party will not receive refund;
however, any funds paid to-date may be applied to the cost of another party if held within
ninety (90) days of the original party date.
● If you are canceling your event within 24 hours of your scheduled delivery time (for ANY
reason- including sickness, family emergency, etc.), your full payment, minus a $50
rescheduling fee, may be used as a credit towards a new event within ninety (90) days of
your original event date. Events may only be rescheduled once the $50 rescheduling fee is
paid.Balloons that have been inflated are non-refundable and non-transferable to the new
date and considered final sale. In the case of rescheduling due to inclement weather,
rescheduling fee will be waived.