Terms & Conditions

Booking and Payment
● A 100$ deposit is required at the time of booking. The remaining balance is due ten (10) days
prior to the party date. Payments not received within these time frames will result in
cancellation of the party and forfeit any monies paid to date.
● If the event is less than 14 days away at time of booking, full payment is due and subject
to a $50 rush fee.
● Following submission of final payment, we are happy to add guests/services (subject to
availability), but we will not subtract any items from the contract/invoice.
Cancellations and Rescheduling
● Cancellations made ten (10) days prior to the party will receive a full refund of deposit paid.
● Cancellations made less than ten (10) days prior to the party will not receive refund;
however, any funds paid to-date may be applied to the cost of another party if held within
ninety (90) days of the original party date.
● If you are canceling your event within 24 hours of your scheduled delivery time (for ANY
reason- including sickness, family emergency, etc.), your full payment, minus a $50
rescheduling fee, may be used as a credit towards a new event within ninety (90) days of
your original event date. Events may only be rescheduled once the $50 rescheduling fee is
paid.Balloons that have been inflated are non-refundable and non-transferable to the new
date and considered final sale. In the case of rescheduling due to inclement weather,
rescheduling fee will be waived.
Environment and Party Equipment:
● The Company reserves the right to cancel Client’s booking upon arrival if the Company feels
that Client has not provided adequate space for unloading, set up or dismantling of
Equipment. Company also reserves the right to cancel Client’s booking if the Company feels
that the Equipment may be compromised or damaged due to unsanitary living conditions.

NO REFUNDS WILL BE ISSUED if the Company cancels the booking under these
circumstances.
● Teepees come with twin size air mattresses. Each teepee will require approximately 3.5′ in
width and 6.5′ in length. It is the client’s responsibility to ensure the teepees will fit in the
desired space prior to our arrival.
● Client is responsible for clearing the party area of all furniture and ensuring that the floors are
clean in advance of the Equipment arrival. We are not permitted to move any of your
furniture. Clients must also ensure the party room is pet- and smoke-free during the party
event.
● Pets, makeup, paint, slime, food & drinks (with the exception of a picnic rental) are prohibited
inside the teepee. Water and popcorn are allowed.
● The Client is responsible for the care of the Equipment during the party event. If Equipment
is damaged, lost, or stolen, the Client agrees to reimburse the Company for damage or
replacement (other than ordinary wear and tear resulting from anticipated, reasonable, and
proper use). Indicative replacement costs include: Teepee: $80; Mattress $20; Decorative
Pillow $25; Throw Blanket: $20, Bed Tray $20; Light/Lantern $20; Other Decorative
Elements $20.
● Equipment returned in an excessively dirty condition, resulting in the Equipment requiring a
complete deep clean, will incur a minimum charge of $100. This includes, but is not limited
to, spillage of fluids, food, pen marks, nail polish, paint, slime, vomit, other stains and
unpleasant odors including, but not limited to, cigarette smoke.

Delivery and Pick Up Details:
● Delivery times will vary. Indoor set ups can begin as early as 9am and go throughout the day.
We strive to have all sleepover events set up by 3pm. Pickups begin at 10am the next day.
● Delivery and Pick up arrival windows will be emailed to you the week of your event. If you
require a specific delivery or pick up window, we offer a Priority Service for an additional fee
(subject to availability).
Indemnity and Hold Harmless
Client agrees that the Company (including its owners, agents, employees, successors and
assigns) accepts no liability for any claim for personal injury, death, loss or negligence on the part of
the Company however caused. The Client is solely responsible for injuries or property damage
occurring due to use of the Equipment. The Client assumes all liability for, and agrees to defend,
indemnify, hold harmless and protect the Company from and against any and all liability.
Photography
The Company reserves the right to use photographs taken at your event in any promotional media
controlled by us. We will not use identifying information without permission.
Ownership
All Equipment remains at all times the property of the Company.
Privacy
The Company will never pass on, sell or distribute Client information to any third party without